How To Fix The Can’t Open URL On Android Error (2024)

Are you encountering the “Can’t Open URL” error on your Android device? 

Whether you’re trying to access a website or click on a link, this issue can prevent you from accessing valuable information or completing important tasks.

However, in this troubleshooting guide, we will explore several effective solutions to help you resolve the “Can’t Open URL” problem on your Android device.

How To Fix The Can’t Open URL On Android Error?

There can be multiple reasons behind your not being able to open an URL on Android. Depending on the cause, one of the solutions given below will work for you. 

Check your internet connection

One of the most common reasons for the “Can’t Open URL” issue is a weak or unstable internet connection. 

You must ensure that you have a stable Wi-Fi or mobile data connection by toggling your device’s Wi-Fi or data settings. 

If necessary, try connecting to a different network to see if the problem persists.

Clear cache and data

Clearing the cache and data can often resolve the issue. 

To clear the cache, follow the steps given below.

  • Go to Settings.
  • Select Apps.
  • Choose the browser [App Name]
  • Now, select “Clear Cache” and “Clear Data.” 
  • Be aware that clearing data will log you out and remove any locally stored settings or preferences.

Update browser

Outdated web browsers can sometimes cause compatibility issues and prevent URLs from opening. 

Go to the Google Play Store, search for the app or browser you’re using, and check for any available updates. If an update is available, install it and try opening the URL again.

Try a different browser or app

If the issue persists with a specific browser, try using an alternative. There are numerous web browsers available on the Google Play Store, such as Google Chrome, Mozilla Firefox, or Microsoft Edge. 

Install a different browser and attempt to open the URL using that. If the URL opens successfully, it indicates a problem with the original browser.

Disable VPN or proxy settings

Virtual Private Networks (VPNs) or proxy servers can sometimes interfere with URL access. Disable any VPN or proxy settings on your device and attempt to open the URL again. 

If it works without these settings enabled, consider adjusting the VPN or proxy configurations to ensure compatibility.

Reset preferences

Resetting preferences can resolve various issues related to app permissions and defaults. 

To do this,  follow the steps given below.

  • Go to Settings 
  • Select Apps 
  • Choose Menu (three dots or lines)
  • Tap the Reset App Preferences option. 

Keep in mind that this action will reset all app preferences and defaults, so you may need to reconfigure certain settings afterward.

Update your device’s software

Outdated software can lead to compatibility issues. Check for any available system updates by going through the steps below.

  • Go to Settings 
  • Select System and then Software Update. 
  • If an update is available, download and install it. 

Updating your device’s software can often fix bugs and improve overall performance, potentially resolving the “Can’t Open URL” problem.

Factory reset

If none of the above solutions work, performing a factory reset may be your last option. This will erase all data and settings on your device, so it’s crucial to back up your important files beforehand. 

To factory reset your Android device, follow the steps below.

  • Go to Settings
  • Select System 
  • Click on Reset and choose Factory data reset. 
  • Follow the on-screen instructions, and once the process is complete, set up your device as new and try opening the URL again.

By following these troubleshooting steps, you can effectively address the “Can’t Open URL” issue on your Android device. 

Hopefully, one of these methods will help you regain access to URLs and ensure a smooth browsing experience on your Android device once again.

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