Are you encountering the BBC Sounds app not working problem? If your answer is YES, you are in the right place.
BBC Sounds is an audio streaming platform where you can listen to live and on-demand BBC radio, music mixes, and podcasts.
Unlike other audio streaming platforms, BBC is designed to learn from your listening habits and show you suggestions accordingly.
Because of its huge library, many users are using this platform to listen to their favorite songs, podcasts, and more.
Unfortunately, in the previous few days BBC Sounds app facing difficulties and stopped working.
If you are facing the BBC Sounds app not working problem, let me tell you that you are not alone.
In this guide, you’ll learn why is the BBC Sounds app not working and how to fix this problem.
Why Is the BBC Sounds App Not Working?
Like any other technical issues and errors, several factors affect the performance of the BBC Sounds app, leading it to not work.
To make your work easier we have mentioned some of the most common reasons that caused the BBC Sounds app not to work.
- Dow or under maintenance server.
- Issues with your internet connection.
- An outdated version of the BBC Sounds app.
- Bugs and glitches are present in the app.
- Corrupted cache files stored in the app.
How to Fix the BBC Sounds App Not Working Problem
Now you know what is the reason for encountering the BBC Sounds app not working problem. It’s time to troubleshoot this problem.
Use the following troubleshooting methods to fix the BBC Sounds app not working problem.
Check Server Status
Sometimes users are encountering the issue because of the down or under maintenance server.
Before you start troubleshooting the BBC Sounds app not working problem ensure that the BBC Sounds app server is up and running.
To check the server status you can either visit the official website of BBC Sounds and check if other users have reported the same problem or use the online tool to find the status of the server.
After checking if you find any issues with the server, then you have to wait and try again after some time.
Check Your Internet Connection
You can also check your internet connection and make sure you are getting stable internet.
A slow and unstable internet connection may cause various technical issues.
To check your internet connection perform a speed test using the internet speed testers available on the internet.
After testing if you find any issues then you can fix them by rebooting the WIFI router or turning on and off airplane mode.
To reboot the router, turn off the power and unplug all the cables.
Wait for some time, plug back all the cables correctly, and turn the router on.
Once the router is rebooted, connect your device and check if the problem is fixed.
Update the App
An outdated version of the app may prevent the app from working.
If you are using the outdated version of the BBC Sounds app, then that must be the reason why you are facing this problem.
To update the app, go to Google PlayStore or App Store and update the BBC Sounds app to the latest version.
If you are not getting the update option you are already using the latest version of the app.
Clear Cache
Next, you can clear the BBC Sounds app cache because corrupted cache files may affect the performance of the app.
To do that go to Settings > Apps > Manage Apps > BBC Sounds App > Storage > Clear Cache.
On an iOS device, go to Settings > General > iPhone Storage > BBC Sounds app > Offload App > Reinstall App.
Reinstall App
At last, consider uninstalling and reinstalling the BBC Sounds app.
This will resolve all issues caused by incorrect installation and corrupted app cache.
So uninstall the BBC Sounds app and reinstall it from the Google PlayStore or App Store to check if your problem is fixed.
That’s it, we hope this guide helps you fix the BBC Sounds app not working problem.