Are you encountering the Audible download error? If your answer is YES, you are in the right place.
Audible is an audiobook and podcast platform that allows users to purchase and stream audiobooks and other audio content.
This platform is good for users who love to listen to podcasts and audiobooks.
Apart from streaming online, Audible allows users to download audio content so that users can listen to their favorite books or podcasts even if their device is not connected to the internet.
Unfortunately, some users encountered the issue while downloading books and reported the Audible download error.
If you are also facing the same error and cannot download the content on the Audible app, don’t worry.
In this guide, we will show you how to fix the Audible download error.
Also Read: Audible Books Not Showing Up in The Library Fix
So, without any further ado let’s get started:
Audible Download Error Solutions
In the past few days, some Audible users have encountered the error while downloading any title on the app.
They will get an error message such as “An error occurred during procession” or “Sorry an error was encountered”.
If you are getting any of these download errors, you can fix them using the methods below.
Change the Download Quality
You may encounter the Audible download error because the audio quality you are trying to download has an issue.
So, you can begin troubleshooting this error by changing the audio quality.
To do so, use the following steps:
- On your Audible app, go to Profile.
- Here, tap on the gear icon to open the Settings.
- Select Data & storage.
- Now, change the quality from Standard to High.
- Once done, go back to your Library and try downloading the audiobook.
- That’s it.
Check Your Internet Connection
To stream online or download any title on the Audible app your device must be connected with a fast and stable internet connection.
You might be encountering the Audible download error because of the poor and unstable internet connection.
If changing the download quality does not fix the error, you should check your internet connection.
To do so, either stream the video on YouTube and check if it’s buffering or perform a speed test.
If there is any issue with the internet, you can fix it by rebooting the WIFI router or turning on and off your mobile data.
Update the App
An outdated version of the app also causes various technical issues and errors.
If you are using the outdated version of the Audible app, you can fix this error by updating it to the latest version.
Here is how you can update the Audible app:
On iOS
- Open the App Store.
- Select Profile at the top right corner of your screen.
- Here scroll down and find the Audible app.
- Once you find the app tap on Update option next to it.
- That’s it.
On Android
- Open the Google PlayStore.
- Tap on the Profile icon at the top right corner.
- Select Manage apps and devices.
- Then select Updates Available.
- Find the Audible app from the list.
- Tap on Update.
- That’s it.
Sing Out and Sign In Back
On social media, some users have reported that they can fix the Audible download error by signing out and signing back to the Audible app.
This will refresh your account and the app which will resolve all issues related to your account.
Change Your Download by Parts Setting
On the Audible app, there is a setting called Download by Parts that allows users to download the title in multiple parts.
This will help the user when there is limited space on their device. You can consider changing this setting to resolve the download error.
Here is how you can change the “Download by Parts” setting:
- Open the Audible app.
- Go to your Profile section.
- Here tap on the gear icon to open the Settings.
- Now, look for the “Download by parts” option and set it to Multi-part.
- Save the change, go to your Library, and check if the error is fixed.
- That’s it.
Contact Support
If none of these methods works for you, then the last thing you can do is contact Audible Customer Support for further assistance.
That’s it, we hope this guide helps you fix the Audible download error.