Assassin’s Creed: Shadows is an action role-playing game developed and published by Ubisoft.
This is an amazing game popular for its gameplay, storyline, and graphics. Unfortunately, like any other triple-A game, Assassin’s Creed Shadows is also not free from bugs and glitches.
If you have recently started playing Assassin’s Creed Shadows, then you must have encountered the DX12 error once or twice.
This error appears on the screen and causes the game to crash and whenever this happens, players will have to struggle a lot to launch it again.
If you are also facing an error while playing Assassin’s Creed Shadows, don’t worry because we have got you covered.
Without any further ado, let’s get started:
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Assassins Creed: Shadows DX12 Error Solutions
According to reports, the Assassin’s Creed Shadows DX12 error indicates issues related to the game graphics.
If you are getting the same error and are unable to play the game, you can fix it by using the methods mentioned below.
Restart the Game
Whenever you encounter any issues and errors while playing the game or using the application, the first thing you can do is close and restart it.
This will resolve all temporary bugs and resolve the majority of issues and errors.
So, you can start troubleshooting the Assassin’s Creed Shadows DX12 error by closing and relaunching the game.
First, exit the game and make sure it is not running in the background.
Once closed, wait for some time and launch the game to check if the error is fixed.
Turn Off Frame Generation
If restarting the game does not resolve the issue, you should consider turning off Frame Generation on your device.
Frame generation is a feature that allows resource-demanding games to run smoothly by generating an additional frame in between the frames rendered by GPU.
Sometimes, the Frame Generation feature interferes with the game graphics and players encounter issues.
You may be encountering the DX12 error on Assassins Creed: Shadows for the same reason.
In that case, you can fix this error by turning off the Frame Generation feature on your device.
Turn Off Overlay
If turning off the Frame Generation feature does not resolve the error, you should consider turning off the overlay.
The process of disabling the overlay is different depending on which game launcher you are using.
Turn Off the Steam Overlay:
If you are using Steam to play the Assassin’s Creed :Shadows game, you can turn off the Steam overlay and fix the DX12 error by using the steps written below:
- First, open the Steam Client.
- Then go to the Settings.
- Here, select the In-Game tab.
- Under this tab, look for the “Enable the Steam Overlay while in-game” option.
- Once you find this option, click on the toggle button to turn it off.
- That’s it.
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Update Graphic Drivers
If you have an outdated version of the graphic drivers installed on your device, you may encounter various issues and errors.
You may be encountering the DX12 error in the Assassin’s Creed: Shadows game for the same reason.
In that case, updating the graphics driver will possibly resolve your problem.
To update the graphics driver on Windows, use the steps written below:
- Open the Device Manager.
- Here, look for the Display Adapter.
- click on it and look for the Graphic Driver.
- Right-click on the graphic driver and select “Update Driver.”
- On the appearing window, select the “Search automatically for drivers” option.
- Now, wait for the updating process to be completed and restart your device.
- Once done, launch the game and check if the error is fixed.
- That’s it.
Play AC Shadows in High-Performance Power Mode
If you are still encountering the same error and the game keeps crashing, you should consider playing the game in high-performance power mode.
To do so, use the steps written below:
- Open the Windows Settings.
- Here, go to System.
- Now, select the “Power & Battery” option.
- Under this option, select the “Best Performance” option under the “Power mode”.
- Once done, launch Assassin’s Creed Shadows, and check if the error is fixed.
- That’s it.
Contact Support
If you have tried everything but still encounter the same error, you should contact Ubisoft Support for further assistance.
That’s how you can fix the Assassin’s Creed: Shadows DX12 error.