Are you encountering the “ARK Survival Ascended DXGI_ERROR_DEVICE_HUNG” error and don’t know how to fix it? If your answer is YES then you are in the right place.
ARK Survival Ascended is an action-adventure game developed and published by Studio Wildcard for PlayStation 5, Xbox Series X and Series S, Personal computers, and Microsoft Windows.
Players love to play this game due to its graphics and storyline making players play the game continuously. Unfortunately, past few days ARK Survival Ascended players have encountered a strange error that prevents them from entering the game.
Here’s the full error message:
“[File:E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 873]”.
“CurrentQueue.Fence.D3DFence->GetCompletedValue() failed”.
“at E:\ASAContinuous\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:939”.
“with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG”.
If you are also facing the same error then don’t worry we have got you covered. In this guide, you’ll learn how to fix the “ARK Survival Ascended DXGI_ERROR_DEVICE_HUNG” error.
Without any further ado let’s get started:
How to Fix the “ARK Survival Ascended DXGI_ERROR_DEVICE_HUNG” Error
After researching this topic we found some workaround that works for some users. Apply the following methods to fix the “ARK Survival Ascended DXGI_ERROR_DEVICE_HUNG” error.
Method 1: Update your Graphic Drivers
You can start troubleshooting the “ARK Survival Ascended DXGI_ERROR_DEVICE_HUNG” error by updating your graphic drivers. Below we have mentioned steps for Nvidia and AMD drivers:
For Nvidia: Visit nvidia.com/en-us/geforce/geforce-experience/download/ > Download Now > open the app > sign up or log in > Drivers > Download.
For AMD: Visit amd.com/en/support > Download > open the app > follow the on-screen instructions to update your graphics card.
Method 2: Verify the Integrity Of the Game File
If updating the drivers does not fix your problem then you should verify the ARK Survival Ascended game files. If you don’t know how to do it then don’t worry you can do it by using the steps mentioned below.
- Open Steam Client and log in with your account.
- Click on Library and find the ARK Survival Ascended game.
- Right-click on the game profile and select Properties.
- Go to the Installed Files tab.
- Click on the “Verify integrity of game files” option.
- That’s it.
Method 3: Set Nvidia PhysX to Your Graphics Card
Some players have mentioned that they can fix this error by setting the Nvidia PhysX to their graphics card. Here is how you can do that:
- Click on Windows Search Bar and search for “Nvidia Control Panel”.
- On the control panel select “Configure Surround, PhysX”.
- Under “Processor”, select your graphics card.
- That’s it.
Method 4: Add Launch Parameter
- Go to your Steam
- Select Library and right-click “ARK Survival Ascended”.
- From the drop-down menu, select “Properties”.
- Now go to “General”.
- Paste -dx11 under “Launch Options”.
- Now close the Steam and restart your device.
You can also try adding other launch options: “-force-d3d11” OR “-USEALLAVAILABLECORES -sm4 -d3d10 -nomansky -lowmemory -novsync -high” OR “-windowed -d3d11”
Method 5: Turn off Nvidia DLSS and Frame Generation
At last, you can try turning off Nvidia DLLS and Frame Generation. Here is how you can do that:
- Launch the ARK Survival Ascended game.
- Go to Settings > General > RTX.
- Here turn off “Nvidia DLSS” and “Frame Generation”.
- Now, save the change and restart the game to check if your problem is fixed or not.
That’s it we hope this guide helps you fix the “ARK Survival Ascended DXGI_ERROR_DEVICE_HUNG” error.