Are you getting the “Apple TV there is a problem loading this content” error while trying to stream any videos? If your answer is YES then you are in the right place.
The Apple TV app is a line of media player software programs developed by Apple Inc. for viewing television shows and films delivered by Apple to consumer electronic devices.
Unfortunately, some Apple TV users are getting the error message while trying to watch their favorite content.
This is a frustrating error because it prevents users from streaming content on Apple TV.
If you are getting the same error and looking for a fix, look no further as we have got you covered.
In this guide, you’ll learn how to fix the “Apple TV there is a problem loading this content” error.
So without any further ado let’s get started:
How to Fix the “Apple TV there is a problem loading this content” Error
If you are getting the “Apple TV there is a problem loading this content” error then here are some troubleshooting methods that will help you resolve this error.
Change Your WIFI or Celluar Quality as High
To stream online, you need to have a strong and high-speed internet connection.
You may encounter various technical issues and errors if you have slow and unstable internet.
In that case, you can fix your problem by changing your WIFI or cellular quality to high.
Here is how you can do that:
- First, open the Settings app.
- Tap on TV.
- Here go to WIFI.
- Select High-Quality.
- Do the same for Cellular.
Restart Your Apple TV
Sometimes restarting the device will fix your problem. This seems to be a straightforward method but can fix all temporary bugs and glitches present in the device.
For Apple TV app:
If you are using the Apple TV app, completely close the app and restart it to check if your problem is fixed or not.
If the problem persists then press and hold the power button and select restart from the menu.
For Apple TV 4K:
If you are using the Apple TV app on Apple TV 4K then you can restart it using the steps below:
- Launch the Settings app.
- Go to System.
- Here select Restart.
- Now wait for the device to reboot and check if the error is fixed.
For Apple TV remote:
If you are using the Apple TV remote or Siri Remote then press and hold the Menu and Home button together until the light flashes and the screen turns off.
Now wait for the device to reboot and launch the Apple TV app to check if the error is fixed.
Reboot Your WIFI Router
The error might occur if the problem is on your WIFI router and you are getting poor internet.
In that case, rebooting the WIFI router will possibly fix your problem.
To do that, turn off the router or modem and unplug all cables connected to it.
Wait for a few minutes and plug in all cables correctly. Turn on the router and wait for it to reboot completely.
Once your WIFI router is rebooted connect your device and launch the Apple TV app to check if your problem is fixed or not.
Enable and Disable Airplane Mode
If you are using cellular data to stream on the Apple TV app then you can fix your internet connection problem by enabling and disabling the airplane mode on and off.
This will refresh the network and all issues caused by slow and unstable internet will be resolved.
Update Apple TV App
If you are using the outdated version of the App TV app then it must be the reason why you are getting this error.
Because outdated versions of the app may cause compatibility issues and errors.
To update the app, go to the App Store and search for the Apple TV app.
Once you find the app, tap on the Update button next to the app name to update it to the latest version.
If you are not getting the update button then you are already using the latest version of the Apple TV app.
Check For the Availability of Content
As you can see, you are getting this error because Apple TV is unable to find or load the content you are looking for.
This is happening because the content you are trying to watch is no longer available.
In that case, you should make sure the content is available on the Apple TV.
Contact Customer Support
If you have tried everything but still facing the same error then the last thing you can do is contact Apple TV Support for further assistance.
That’s all you need to know about how to fix the “Apple TV there is a problem loading this content” error.