Are you facing the “App Store cannot connect” error? If your answer is YES, don’t worry you are not alone.
App Store is an inbuilt store in Apple devices from which users can install and update different applications.
Downloading and installing the apps from the AppStore is quite simple, all you have to do is search for the app you want to install and tap on the Get button next to the app name.
But sometimes the App Store also shows problems. Currently, it has been seen that some iPhone or iPad users are getting the “App Store cannot connect” error while trying to install applications from the App Store.
If you are getting the same error, you are in the right place. In this guide you’ll learn how to fix the “App Store cannot connect” error.
So without any further ado let’s get started:
How to Fix the App Store Cannot Connect Error
You may encounter the “App Store cannot connect” error for several reasons such as poor internet connection, issues with the server, incorrect date and time, bugs and glitches, and more.
However, if you are facing an issue while trying to install the app from the App Store, you can fix it using the methods mentioned below.
Check Your Internet Connection
One of the most common reasons for encountering this type of issue and error is the poor and unstable internet connection.
To download and install the apps from the App Store you need to have a fast and stable internet connection.
So you can start troubleshooting the “App Store cannot connect” error by checking your internet connection.
The best way to check your internet connection is by performing a speed test.
There are tons of internet speed testers available on the internet, you can use any of these testers to test your internet.
After testing if you find any issues, you can fix them by rebooting your WIFI router.
If the problem persists, contact your internet service provider and ask for help.
Check Apple’s Server
The error message itself indicates that this error appears because the App Store is unable to connect to the server.
This is happening because there is an issue with the Apple server and the server is down for maintenance or update.
In that case, check Apple’s server by visiting the official status page.
After checking if you find any issue with the server, you have to wait and try again after a couple of hours.
Restart Your Device
Sometimes users are encountering the issue because the bugs and glitches present in your device may cause technical issues.
Fortunately, these glitches are temporary and can be fixed by simply restarting the device.
If there is no issue with your internet connection and Apple server, you should try restarting your mobile device.
Set the Correct Date and Time
Sometimes users are encountering the issue because the server and their device date and time do not match.
In that case, you can fix your problem by changing your device’s date and time.
To do that use the following steps:
- First, open the Settings app.
- Go to General.
- Here select Date and Time.
- Under this option, toggle on the Set Automatically option.
- If this option is already enabled then try disabling and then enabling it again.
- That’s it.
Update the System Software
Updating the system software not only adds new features but also fixes bugs that are causing issues and errors.
You may be encountering the “App Store cannot connect” error because you have pending system updates.
In that case, you can fix your problem by checking the software update.
To do that, go to Settings > General > Software Update.
Here check for any software update and install it if available.
That’s all you need to know about how to fix the “App Store cannot connect” error.