Are you encountering the 8-Ball Pool not working problem? If your answer is YEs then don’t worry you are not alone.
8-Ball Pool is one of the most popular games with over a billion downloads across Android and iPhones.
This is a multiplayer game that allows players to compete with each other in a virtual pool game.
Like any other game, 8-Ball Pool has its own share of technical issues and bugs.
Currently, it has been seen that some 8-Ball Pool players are encountering the issue while launching and playing the game.
If you are also facing the issue with 8-Ball Pool and encountering the 8-Ball Pool not working problem then you are in the right place.
In this guide, you’ll learn why is 8-Ball Pool not working and how to fix this problem.
Why Is the 8-Ball Pool Not Working?
There may be several reasons that cause the 8-Ball Pool game not to work. To make your work easier we have mentioned some of the most common reasons for encountering this problem.
- Down or under maintenance server.
- Poor internet connection.
- Corrupted cache files.
- Outdated version of the game.
- Bugs and glitches causing the issues.
How to Fix the 8-Ball Pool Not Working Problem
If you are encountering the 8-Ball Pool not working problem then you can fix it by using the methods mentioned below.
Check Server Status
It may be possible that you are facing this problem because there is an issue with the game server and the server is busy at the time because of heavy traffic.
In that situation, you need to check the current status of the server and make sure it’s up and running.
The best way to find the current status of the 8-Ball Pool server is by using online tools like Downdetector.
This tool will show you the current status of the server based on the reports submitted by other users.
You can also visit the official web page of the 8-Ball Pool game and check if they have mentioned any downtime or scheduled maintenance work.
If you find any issue with the server then there is nothing you can do about it by yourself.
All you have to do is wait till the server is back in running condition.
Check Your Internet Connection
8-Ball Pool is an online game that requires a stable and high-speed internet connection.
If you have issues with your internet and getting a poor and unstable connection then you may encounter technical issues.
So check your internet connection and restart your WIFI router or turn on and off the airplane mode if you are on mobile data.
You can also try switching to a different network. If you are on a WIFI network then switch to mobile data or vice versa.
Clear Cache
Another main reason for encountering the 8-Ball Pool not working problem is cache buildup.
This buildup occurs over time and slows down the game or causes technical issues.
If you have not cleared the 8-Ball Pool app cache files for so long then you can fix this problem by clearing the cache files.
Here is how you can do so:
On Android
- Open Settings App.
- Go to Apps and select Manage Apps.
- Here find the 8-Ball Pool game and select it.
- Now, go to Storage.
- Tap Clear Cache.
- That’s it.
On iPhone
- Open Settings app.
- Go to General.
- Select iPhone Storage.
- Find and select an “8-Ball Pool” game.
- Tap Offload App.
- Then tap Reinstall App.
- That’s it.
Update the Game
If you are playing the outdated version of the 8-Ball Pool game then it must be the reason why you are facing the 8-Ball Pool not working problem.
In that case, updating the game will possibly resolve your problem.
To update the game go to Google PlayStore or App Store and search for the 8-Ball Pool game.
Now click Update (if available) to update the game to the latest version. Once the game is updated check if your problem is fixed.
Change DNS Server
If restarting the router and switching to another network does not fix your problem then you should consider changing the DNS server.
Here is how you can do it:
On Android
- Open the “Settings” app on your device.
- Scroll down and tap on “Network & Internet.”
- Now tap on “Private DNS”.
- Then select the “Private DNS provider hostname” option.
- Enter a third-party DNS like 8.8.8.8 (Google DNS) or 1.1.1.1 (Cloudflare DNS).
- Save the change and you are good to go.
On iPhone
- Open the “Settings” app.
- Then tap on “Wi-Fi”.
- Here select the connected WiFi network.
- Scroll down and select “Configure DNS”.
- Select “Manual” and enter the new DNS server.
That’s all, we hope this guide helps you fix the 8-Ball Pool not working problem.