Fitbit is an advanced fitness tracker with some smartwatch features. It can monitor your heart rate, sleep, and more. However, many users are complaining about the Fitbit Heart Rate Graph not showing error.
Is your Fitbit not showing heart rate? In this guide, we shall show you how to fix the Fitbit heart rate graph not showing error in a few easy steps.
To fix a missing Fitbit heart rate graph, first ensure heart rate monitoring is enabled in your Fitbit’s settings. Next, check your app settings, force-sync your device, restart the Fitbit app and device, and make sure your band is snug and clean.
On the Fitbit Device
Make Sure Heart Rate is ON: On your Fitbit device, go to the Settings menu and make sure the Heart Rate option is set to On or Auto.
Check Sensor Light: Look at the back of your device; you should see a flashing green LED light, which indicates the sensor is active.
Ensure Proper Fit: The device should be snug on your wrist, about a finger’s width above your wrist bone, and the back should maintain firm contact with your skin.
Clean the Sensors: Dirt, sweat, or residue can interfere with readings. Remove the device and clean the sensor area on the back with a soft cloth or mild soap and water, then dry it thoroughly.
Disable Clip Mode: If your device has a clip accessory option (like some Inspire models), ensure it’s set to On Wrist in the settings, as heart rate tracking is disabled in clip mode.
Clean Sensor: Clean the back of your Fitbit to remove dirt and sweat, which can interfere with the sensor.
Check App Permissions: Ensure the Fitbit app has all necessary permissions (like Location and Bluetooth/Nearby devices) enabled in your phone’s app settings
In the Fitbit App
Enable 24-hour Time Format (iOS): Go to your phone’s Settings and tap on General. Next, click on Date & Time and turn on 24-H Time. Then, close and reopen the Fitbit app.
Manually Sync: Open the Fitbit app to the “Today” tab. Tap, hold, and pull the screen down for a manual sync.
Restart App: Close the Fitbit app completely by swiping it away, then reopen it.
Toggle Bluetooth: Turn Bluetooth off in your phone’s settings, wait a few seconds, and turn it back on.
Log Out/Log In: Try logging out of the Fitbit app, force-closing the app, restarting your phone, and then logging back in.
Check App Permissions: Ensure the Fitbit app has all necessary permissions (like Location and Bluetooth/Nearby devices) enabled in your phone’s app settings.
Check Updates: Ensure both your Fitbit device and the app are updated to the latest version.
Restart the Device: Turn your Fitbit off and then back on again. On some models, you can do this through Settings > About > Shutdown.
Reinstall the Fitbit App: If the issue persists, uninstall the Fitbit app, restart your phone, and reinstall the app from the App Store or Google Play Store.
Factory Reset: As a last resort, consider a factory reset, but be aware that this will erase all data on your device. So do back up your data.
If none of the above steps have helped fix the issue, do try to contact Fitbit Customer Support for further assistance. Share your problem and the steps taken to fix it. The team will help you fix the issue within a short time.
Hope the above solutions have helped fix the issue, and Fitbit is now showing the Heart Rate Graph.