Are you hit with the Facebook memory not working error? If yes, then do not worry, as there are many others going through the same issue.
In this guide, we shall help you fix the Facebook memory not working error with some easy steps.
Facebook is a popular social media platform that helps us interact with like-minded people and friends. Facebook Memories is a feature that shows you past posts, photos, and interactions from specific dates on your Facebook account.
However, the Facebook Memory not working error is one of the most frustrating, as it stops users from looking back at things like posts, events, friends, or photos, and more.
Without any further ado, let’s get started:
Facebook Memory Not Working Fixes:
To fix Facebook Memories not working, first check your in-app settings to ensure the feature is enabled. Then, perform basic app troubleshooting steps, such as updating the app, clearing its cache, and, if necessary, reinstalling it.
Restart Your Device:
A simple restart can often resolve minor software bugs.
Enable Notifications for All Memories:
Check your Facebook Memories Settings to ensure you haven’t accidentally turned off notifications or hidden specific content types.
- Open the Facebook app.
- Tap the Menu icon.
- Click on Memories.
- Click on the Settings icon.
- Under Notifications, select All Memories.
- Also, check the Hide section to ensure you haven’t hidden specific people that you want to see memories from.
If your settings are correct but memories still aren’t appearing, the issue is likely an app glitch.
Update the App:
Ensure your Facebook app is running the latest version by checking for updates in your device’s App Store (iOS) or Play Store (Android).
- Open Play Store/App Store.
- Locate the Facebook App.
- Check if there is an update available.
- If yes, then install the update.
Check Your Internet Connection:
- Make sure you have a stable and strong internet connection.
- Try switching from WiFi to Mobile data.
- You can also switch off the router and switch it on again after a few seconds.
- Try connecting to a different Wi-Fi network.
- Or try using your phone’s hotspot to fix the issue.
Clear App Cache
(Android):
- Corrupted cache files can cause loading problems.
- Go to your phone’s Settings app.
- Tap on Apps (or Apps & notifications, Manage apps).
- Find and select the Facebook app.
- Tap on Storage & cache and then select Clear cache.
Reinstall the App (iOS and Android):
- Uninstall the Facebook app from your device.
- Restart your phone.
- Reinstall the official Facebook app from the App Store or Google Play Store.
- Log back into your account.
Disable Browser Extensions
Sometimes, browser extensions could be the reason behind the error. Disabling them helps fix the issue.
- Launch the Google Chrome browser.
- Click on the three dots.
- Open the Menu and select Extensions from it.
- Click on Manage Extensions.
- Check the list of installed extensions.
- Toggle the switch and disable them.
Check Server Status:
Sometimes, the Facebook server might be undergoing maintenance or experiencing a temporary bug.
- Check for Facebook server status on its official website.
- You can also check it on Downdetector for real real-time update.
- Also, check social media to see if others are also facing the same issue.
- If the servers are down, wait till the services are restored.
If you are seeing a “Nothing to show” message, it might be that you genuinely have no posts or tagged photos for that specific date. You can check back the next day
Contact Support Team:
- If the problem persists after trying the steps above, you can report it to the Facebook support team directly.
- Shaking your phone while on any Facebook page often brings up an option to “Report a problem.
- Share your issue, and the team will guide you in troubleshooting it.
Hope the above steps have helped resolve the Facebook Memory not working issue.