Are you facing the problem Esta Payment Status Could Not Be Determined? If yes then don’t worry you are at the right place.
ESTA stands for Electronic System for Travel Authorization.
It is an automated system used by the United States government to determine the eligibility of visitors from Visa Waiver Program (VWP) countries to travel to the United States for tourism, business, or transit purposes without obtaining a visa.
Travelers from VWP countries must complete an online application form through the official ESTA website before their trip to the United States.
The application collects biographical information, passport details, travel itinerary, and other relevant information.
However, many users are facing the Esta Payment Status Could Not Be Determined problem.
In this guide i will show you some possible solutions which you can try to resolve this problem.
How To Fix Esta Payment Status Could Not Be Determined:
Here are some things you can consider:
Temporary Technical Issue:
Sometimes, this message might appear due to a temporary technical glitch with the ESTA system.
In such cases, it’s advisable to wait for a while and try checking the payment status again later.
Sometimes, the system may take time to update the payment status.
It’s recommended to wait a few hours and then check back.
Try Different Browser or Device:
If the issue persists, try accessing the payment status page using a different web browser or device.
Compatibility issues with certain browsers or devices may affect the display of payment status.
Sometimes, certain web browsers may have compatibility issues with specific websites or online systems like ESTA.
For example, if you were using Chrome, try accessing the page using Firefox or Safari.
This switch may help bypass any browser-specific issues that could be interfering with the display of the payment status.
Similarly, the device you are using to access the ESTA website can also impact how the payment status page functions.
If you were attempting to check the payment status on a computer or laptop, consider trying to access the page using a smartphone, tablet, or another computer.
This change in device could help identify whether the issue lies with the device you initially used or if it’s a broader problem with the ESTA system.
Payment Confirmation:
If you received this message after attempting to make a payment for your ESTA application, it’s possible that the payment process was not completed successfully.
Double-check your payment method and ensure that the transaction was processed correctly.
If you have successfully made the payment for your ESTA application but still receive this message, verify whether you received a confirmation email or receipt for the payment.
If you have received confirmation of payment, it’s likely that the issue is temporary, and the payment status will be updated shortly.
Verify Application Details:
Double-check the details you entered in your ESTA application, including personal information and passport details.
Any inaccuracies or discrepancies could potentially cause payment processing issues.
Pay close attention to your passport details, including your passport number, issue date, and expiration date.
Make sure that these details are entered correctly, as they are used to verify your identity and determine your eligibility for travel to the United States under the Visa Waiver Program (VWP).
Before submitting your ESTA application, take the time to review all the information you have entered carefully to ensure there are no errors present.
Check Payment Method:
Make sure that the payment method you used for your ESTA application is valid and has sufficient funds available. If you used a credit card, verify that the card details you entered are correct and that the card has not expired.
If you are applying for ESTA from outside the United States, be aware that some payment methods may have restrictions on international transactions.
Check with your bank or credit card issuer to ensure that international transactions are permitted and that your payment will not be blocked for this reason.
If you suspect that there may be an issue with your payment method, such as an expired credit card or insufficient funds, contact your bank or credit card issuer for assistance.
If possible, try using a different payment method for your ESTA application.
Some payment methods may encounter fewer issues than others.
New Application:
If your system timed out during the payment process, you have 7 days to return to your application for payment.
Go to the ESTA website, select “update/check status,” retrieve your application, and you should see a “payment required” message.
Click on the “pay” button to begin the payment process.
If you cannot resolve the payment issue, you may need to wait for the current application to expire (7 days from the application date) before submitting a new one.
Contact Support:
If the issue persists, try contacting the ESTA support for assistance.
Keep in mind that email support may have a longer turnaround time, so calling might be a quicker option.