How To Fix Error Authentication With Venmo (2024)

Venmo is a digital wallet owned by PayPal and is a secure way to make payments and transfers.   However, recently some users have reported Error Authentication With Venmo issues. 

Venmo Logo

When they try to log in or use the Venmo app they see an error saying “Something went wrong” followed by “Error authenticating with Venmo” on your phone. Some are even unable to reset their password.  

So, in this article, we shall discuss how to fix the “Error Authenticating with Venmo” issue.  

Reasons for Error Authentication With Venmo issue:

Venmo Error
  • Incorrect login credentials (username or password)
  • A problem with your Venmo account
  • An issue with the Venmo app or website
  • An issue with Venmo’s servers

Steps To Solve the Error Authentication With Venmo Issue

  • Clear cache and cookies
  • Check Network 
  • Update the Venmo app.
  • Check if a scheduled maintenance is taking place on the Venmo website

Reset Password

Sometimes when you change your device and wish to use Venmo on the new device. You will face an error. So whenever you try to log in to your Venmo account from an unrecognized device, you will again have to follow the process of account verification. I 

  • Log out of all devices that are logged to your Venmo account.
  • Go to the Login page.
  • Tap on Forgot your password?
  • Enter the email address and click Submit
  • You will receive a code.
  • Reset the password after entering the code
  • You will now be able to log in to Venmo.
  • Check if the error has been resolved.

Check Your Banking Credentials

  • Banks often ask clients to change their passwords within a set period.
  • This is for the safety of their account and credentials.
  • So when you change your account password and credential
  • Check if you have entered the right login password and name. 
  • Then you will not face Error Authentication With Venmo Issue.

Clear Cache

Clear Venmo Cache

Clear Cache on Android:

  • Open Settings on your Android phone.
  • Go to the Apps and Applications list
  • Search for the Venmo app
  • Tap on it.
  • Go to the Storage option.
  • Click on Clear Cache.

Clear Cache on iPhone:

  • Go to Settings 
  • Tap on General 
  • Go to iPhone Storage.
  • Tap on the Venmo app.
  • Click on the Offload App button.
  • Open your Venmo app and try to log in and check if the error is resolved.

Update Venmo App

Venmo App

Update on Android:

  • Go to Settings 
  • Tap on System.
  • Tap on System Update 
  • Click on Check for Updates.
  • If there is an update available 
  • Tap on install.

Install Update on iPhone:

  • Go to Settings
  • Tap on General 
  • Click on Software Update
  • Tap on Automatic Updates.
  • Tap on Install iOS Updates.
  • The latest version will be installed.

 Check Venmo Servers

Venmo Mobile App

If you are still unable to log in to your Venmo account. Check if there are any scheduled maintenance taking place on the Venmo website. You can check Venmo server status at You can also check Twitter or Reddit to know about Venmo server status. If it is down or under maintenance then you will have to wait for some time till the service is restored.

Check Network 

  • Make sure your internet connection is on.  
  • Carry out a speed test. 
  • Contact your service provider if the network is slow or unstable. 
  • You can also switch to Wi-Fi from Mobile Data to solve the issue
  • If you’re using a VPN,
  • Turn off your VPN
  • Turn it on after a few minutes. 
  • This can also resolve the issue of login to your Venmo account. 

Contact Customer Support

The last step if all other solutions fail is to Contact Customer Support. Let them know about your issue in detail. Reach them from this link( and wait for their response.

Hope the above solutions will be helpful in resolving the Error Authentication With Venmo for you and that you are able to use the app without any hassle or issues once again.

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