Are you facing the problem of EE WiFi Calling Not Working? If yes then don’t worry you are at the right place.
EE WiFi Calling is a feature provided by the telecommunications company EE.
WiFi Calling allows EE customers to make and receive calls and texts over a WiFi network, instead of relying solely on traditional cellular networks.
This feature is particularly useful in areas with poor cellular coverage or indoors where the signal may be weak.
However, many users are facing the problem of EE WiFi Calling Not Working.
In this guide i’m going to show you how you can fix this problem with some easy and effective troubleshooting methods.
How To Fix EE WiFi Calling Not Working
Here are some troubleshooting steps you can try:
Check WiFi Connection:
Make sure that you are connected to a stable WiFi network.
Weak or intermittent WiFi signals can affect the performance of WiFi Calling.
Try connecting to a different WiFi network to see if that resolves the issue.
Sometimes, issues with the WiFi network itself can affect WiFi Calling.
Try restarting your WiFi router or modem to refresh the connection and resolve any potential issues.
Simply unplug the router from the power source, wait a few seconds, and then plug it back in.
After that, check if that resolves the issue.
Stay close to your router while making calls to maintain a strong connection.
Check EE Coverage:
Verify that you are in an area covered by EE’s WiFi Calling service.
It’s possible that it may not be available in all locations.
Check EE website if they have provided any coverage maps that show the availability of WiFi Calling in different areas.
You can access these maps to check if your location is within an area covered by EE’s WiFi Calling service.
The coverage maps typically indicate areas where WiFi Calling is available indoors and outdoors.
Enable WiFi Calling:
Make sure that WiFi Calling is enabled on your device.
This can usually be done through the device settings menu.
Look for the WiFi Calling option and toggle it on if it’s currently disabled.
If it is already on, then try to disable it and re-enable it.
Test if WiFi Calling works after doing this.
Additionally, Make sure that your device is compatible with EE WiFi Calling.
It’s possible that not all devices support this feature, so it’s important to verify compatibility on EE’s website or by contacting EE customer support.
Restart Device:
Sometimes, a simple restart can resolve temporary issues with WiFi Calling.
Turn off your device, wait a few seconds, and then turn it back on again to see if the problem persists.
Here how to do so:
For Android:
- Press and hold the power button on your device until the power menu appears on the screen.
- Depending on your device, you may see options like “Restart,” or “Reboot.”Â
- Select the appropriate option to turn off your device.
- Once your device is powered off, wait until your device restarts.
Once your device restarted, check if the issue persists.
For iOS:
- Press and hold the power button until the “slide to power off” slider appears on the screen.
- Drag the slider to the right to turn off your device.
- Once your device is completely turned off, press and hold the power button again until the Apple logo appears on the screen.
- Release the power button and wait for your device to restart.
Once your device restarted, check if the issue persists.
Update Software:
Make sure that your device’s operating system and software are up-to-date.
Software updates often include bug fixes and improvements that can address issues with WiFi Calling.
Check for any available updates in the device settings menu.
Here follow the steps:
For Android devices:
The steps may vary slightly depending on the manufacturer and the version of Android you’re using.
- Typically, you can check for updates by opening the Settings app, selecting “System,” “Software Update,” or a similar option, and then tapping on “Check for updates.”
For iOS (Apple devices):
- Go to the Settings app, tap on “General,” and then select “Software Update.”Â
Your device will check for available updates, and if any are found, you will have the option to download and install them.
Once the update is complete, restart your device to ensure that the changes take effect.
After restarting your device, check to see if WiFi Calling is now working properly.
Enable WiFi Calling in your device settings and test call or send a test message to verify that the feature is functioning as expected.
Reset Network Settings (iPhone):
Resetting network settings on your device can sometimes resolve connectivity issues.
This will reset all network-related settings, including WiFi, cellular, and Bluetooth connections.
Note that you may need to re-enter WiFi passwords and other network settings after performing this reset.
Here how to do so:
- Go to Settings > General > Transfer or Reset iPhone.
- Tap Reset > Reset Network Settings.
- Enter your passcode and confirm the reset.
After completing, reconnect to WiFi and check if WiFi Calling works.
Contact EE Support:
If the issue persists after trying the above steps, it’s advisable to contact EE customer support for further assistance.
They can provide additional troubleshooting steps ro fix the problem.