Disney+ Hotstar is India’s largest streaming platform with drama and movies in 17 languages. The subscription-based video-on-demand streaming service is quite popular among users due to its vast content. However, there seems to be an issue with users as they are getting the Disney+ Hotstar content not available error.
The error message ‘Content not available. We are having trouble playing this video, please try playing a different title’, this can occur for several reasons.
So if you are facing the Disney+ Hotstar content not available error here are some steps to solve it and get back to your favourite show or movie.
Steps To Fix Disney+ Hotstar Content Not Available Error
Check if your subscription to Disney+ Hotstar has not expired. You can check it on the Disney+ Hotstar account page. If the subscription has expired, you can subscribe again.
Check Internet Connection
The most common reason you are facing the Disney+ Hotstar content not available error is due to a bad internet connection. Make sure you are connected to a strong and stable WiFi connection or a strong cellular connection.
You can try restarting your router or modem after switching them off for a few minutes. You can also switch to an ethernet connection for a stable network.
Restart Device
Sometimes a simple restart helps solve the problem. Long press on your device and tap on restart. Check if the issue is resolved post restarting the device.
Log Out Log In to Disney Hotstar
Go to the Disney Hotstar app.
Go to My Space in the bottom right corner.
Tap on Help Settings and click on Log Out.
Once you have logged out log back in and check if the error is resolved.
Clear Cache
Clear the cache and data for the Disney+ Hotstar app. This will delete all temporary data stored by the app, which may be causing the error.
Long press on the Disney plus Hotstar app.
Click on App Info and then on Force Stop.
Tap on Storage Cache next and click on Clear cache and clear data.
Go back click on Permissions and allow all needed permissions to clear cache and data.
Update Disney+Hotstar App
- Check if your Disney app is of the latest version.
- Open the Google Play Store/ App Store.
- Search for Disney+Hotstar App.
- If an update is available then tap on the update app option.
Disable VPN
If you are using a VPN then it may be the reason behind the error so try disabling it
Click on the Start button and type network connections in the search bar, Select View network connections.
Right-click on your VPN connection and tap on Disable. Check if it fixes the problem.
If you have tried all the above solutions and the error is still there, contact Disney+Hotstar support for help. You can find their contact information on the Disney+ Hotstar website. They will help you in solving the error.
Hopefully, the above solutions have fixed the Disney+ Hotstar content not available error.