Are you facing the Discovery Plus DRM Protected Content problem? If yes then don’t worry you are at the right place.
Discovery Plus is a subscription-based streaming service that offers a vast library of non-fiction and reality TV content.
However, some of its content is DRM (Digital Rights Management) protected.
This ensures that videos are securely streamed to authorized users while preventing unauthorized copying or distribution.
If you encounter a “DRM” error message while streaming or downloading content on Discovery+, today i will provide you some steps to troubleshoot and resolve the issue:
Let’s get started.
How To Fix Discovery Plus DRM Protected Content
Here are some steps you can try to resolve the error:
Check Internet Connection:
Make sure you have a stable and fast internet connection, as DRM license verification requires consistent connectivity.
If you are facing any connectivity issues, try restarting your WiFi router or use a different network if available.
Additionally, dont use any VPN services as it may interfere with apps functionality.
Check Discovery + Server Status:
Check Discovery Plus official website or social media accounts for any announcements regarding website maintenance or downtime.
Alternatively, you can use services like Down Detector to check if a website is experiencing issues.
If you find any ongoing issues, you may need to wait until it’s fixed.
Update App:
Make sure you have the latest version of the Discovery Plus app installed.
Updates often include fixes for DRM and playback issues.
For Android Devices:
- Open the Google Play Store on your device.
- Tap the menu icon (three horizontal lines) in the top left corner.
- Select “My apps & games” from the menu.
- Look for the Discovery + App in the list of installed apps.
- If an update is available, it will be listed here.
- Tap the “Update” button next to the Discovery + App to install the latest version.
For iOS Devices:
- Open the App Store on your device.
- Tap on your profile icon in the top right corner.
- Scroll down to the “Available Updates” section.
- If an update for the Discovery + App is available, it will be listed here.
- Tap the “Update” button next to the Discovery + App to install the latest version
Once the update is complete, open the Discovery + App and check if the problem persists.
Clear Cache and Data:
Clearing the cache and data of the Discovery Plus app can resolve issues related to corrupted temporary files.
Note that clearing data will reset the app’s settings and may require you to sign in again.
Here how to do so:
- Go to your device’s Settings.
- Scroll down and tap on “Apps” or “Applications.”
- Locate and tap on the Discovery + app from the list of installed apps.
- In the Discovery + app settings, you should see options like “Storage” or “Storage & cache.”
- Tap on it.
- You will see an option to “Clear Cache” and “Clear Data”.
- Tap on both options to clear the cache and data for the Discovery + app.
Once done, launch the Discovery + app, you may need to sign in again then check if the error persists.
Try a Different Device or Browser:
Test playback on a different device or browser to see if the issue is specific to one platform.
For example, if you’re having trouble on a smart TV, try watching on a smartphone or computer.
Similarly, if you are having issues on Chrome Browser, try using any other browsers such as Mozilla Firefox or Microsoft Edge.
Contact Support:
If none of the above steps work, contact Discovery Plus customer support.