Are you facing Discord Stuck on a Grey or Black Screen issue? If yes then don’t worry you are at the right place.
Discord is a popular communication platform designed for creating communities, especially within the gaming community, although its use has expanded to various other interests and communities.
It offers a combination of features like text, voice, and video chat, along with community management tools, making it a versatile and widely-used platform for social interaction, collaboration, and gaming.
Discord operates on servers, which are essentially communities created around specific topics, games, or interests.
Within each server, users can create different channels for text discussions, voice chats, announcements, or specific topics.
However, many users are facing the issue of Discord getting Stuck.
In this guide we will show you easy and effective solutions to resolve the Discord Stuck problem.
How to Fix Discord Stuck on a Gray or Black Screen
Here are the steps you can try to resolve the issue:
Restart Discord:
Sometimes, Discord can encounter temporary glitches that cause it to display a gray or black screen.
Closing Discord completely and then relaunching it can often resolve these issues.
If you are using Discord on a Windows PC, you can do this by following these steps:
- Look for the Discord icon in the system tray, which is located in the bottom-right corner of the screen, near the clock.
- Right-click on the Discord icon.
- Select “Quit Discord” or “Exit Discord” from the context menu.
- This will close Discord entirely.
After closing Discord completely, you can relaunch it by following these steps:
- Locate the Discord app icon on your desktop or in your applications folder.
- Double-click on the Discord icon to open it.
- If you are using Discord through a web browser, simply navigate to the Discord website and log in again.
Once Discord has restarted, pay attention to whether the gray or black screen issue persists.
Check Internet Connection:
A poor or unstable internet connection can also cause Discord to display a gray or black screen.
Make sure that you have a stable internet connection and try refreshing Discord after a few moments.
Sometimes, routers can encounter temporary issues that affect internet connectivity.
Try unplugging your router from the power source, waiting for about 30 seconds, and then plugging it back in.
This process, known as power cycling, can help resolve many connectivity issues.
Run as an Administrator:
Run your Discord app with administrator privileges.
This can help your app access the necessary resources and permissions to function properly.
You can do this by right-clicking on your Discord app’s shortcut and choosing Run as administrator.
Clear Discord Cache:
Discord stores temporary data and cache files that can sometimes become corrupted, leading to display issues.
This can help resolve any issues with your app’s data or settings.
Here’s how to do it:
- Close Discord.
- Press Windows + R on your keyboard to open the Run dialog box.
- Type %appdata% and press Enter.
- This will open the AppData\Roaming folder.
- Locate the Discord folder, right-click it, and select Delete.
Restart your computer and relaunch Discord to see if the issue persists.
Update Discord:
Update your Discord app to the latest version.
You can do this by going to the Discord website and downloading the latest installer for your device.
Alternatively, you can check for updates manually by going to the Help menu in your Discord app and choosing Check for Updates.
Update Graphics Drivers:
Outdated or incompatible graphics drivers can cause display issues with Discord.
Make sure that your graphics drivers are up-to-date by visiting the website of your graphics card manufacturer and downloading the latest drivers for your system.
Here’s how to update your graphics drivers:
For Nvidia Graphic Cards:
- Visit the NVIDIA Driver Downloads website
- Input your graphics card details (series, product type, operating system, etc.).
- Click on the ‘Search’ or ‘Start Search’ button.
- Download the latest driver that matches your hardware and operating system.
- Run the downloaded file and follow the on-screen instructions to install the driver
For AMD Graphic Cards:
- Go to the AMD Driver Download website
- Enter your graphics card information (product family, product, operating system, etc.).
- Click on the ‘Submit’ button.
- Download the latest driver available for your graphics card and operating system.
- Run the downloaded file and follow the installation prompt.
After updating graphics drivers, restart your pc and launch Discord again and check if the issue is resolved.
Togle Hardware Acceleration:
Toggle your Discord app’s hardware acceleration.
This can help your app use your device’s hardware more efficiently and improve its performance.
Here how to do so:
- You can do this by going to the User Settings menu in your Discord app.
- Then choosing Appearance.
- Then, scroll down to the Advanced section and toggle the switch that says Hardware Acceleration.
Restart your Discord app and see if it works.
Reinstall Discord:
Remove and reinstall your Discord app on your device.
This can help you get rid of any corrupted or outdated files and settings that are causing your app to malfunction.
Here how to do so:
- You can do this by going to the Control Panel on your Windows device and choosing Uninstall a program.
- Then, find the Discord app and click Uninstall.
- Follow the on-screen instructions to complete the process.
Then, go to the Discord website and download the latest installer for your device.
Run the installer and follow the on-screen instructions to reinstall the app.
After that relaunch the Discord app and check if the issue persists.
These were some effective solutions you can take to resolve the Discord Stuck problem.