Are you facing the problem of Crunchyroll Episode Not Loading? If yes then don’t worry you are at the right place.
Crunchyroll is a popular online streaming platform primarily focused on anime, manga, and East Asian content.
Crunchyroll offers a vast library of anime series and movies, including both classic titles and the latest releases from Japan.
Users can stream episodes in various languages, including Japanese with subtitles and dubbed versions in English and other languages, depending on availability.
However, many users are facing the problem of Crunchyroll Episode Not Loading.
In this guide i will provide you with some possible solutions to resolve the problem.
How To Fix Crunchyroll Episode Not Loading
Here are some steps you can try to fix the problem:
Refresh the Page or App:
Sometimes, a simple refresh can resolve temporary glitches.
If you are watching on a web browser, try refreshing the page.
To refresh the page, you can typically click the refresh button in your browser’s toolbar, or press the “F5” key on your keyboard.
Alternatively, you can right-click anywhere on the webpage and select “Refresh” from the context menu.
If you are using the Crunchyroll app, close the app completely and then reopen it.
Simply exit the Crunchyroll app completely by navigating to the home screen or app switcher on your device, then reopen the app from your device’s app menu.
This action can help clear any temporary data or processes that may be causing issues with the episode playback.
Check your Internet Connection:
Make sure that you have a stable and reliable internet connection.
A weak or intermittent connection can cause streaming issues.
Try restarting your router or switching to a different network if possible.
Use an online speed test tool to check your internet connection’s speed.
Check for Service Status:
Visit the Crunchyroll website or their official social media channels to check for any service alerts or outage notifications.
Sometimes, technical issues on Crunchyroll’s end can cause episodes not to load properly.
You can use any third party website such as Downdetector to get information about any ongoing technical issues on Crunchyrolls server.
If you find any ongoing issues, then you need to wait for some time for the problem to get resolved and try again.
Update the App:
If you are using the Crunchyroll app on a mobile device or streaming device, make sure that you have the latest version of the app installed.
Developers often release updates to fix bugs and improve performance.
Here follow the steps:
Android:
- Open the Google Play Store on your Android device.
- Tap on the Menu icon (three horizontal lines) in the top left corner.
- Select “My apps & games” from the menu.
- You will see a list of apps with available updates.
- If Crunchyroll has an update available, it will be listed here. Tap on the “Update” button next to the Crunchyroll app to install the latest version.
iOS:
- Open the App Store on your iOS device.
- Tap on your profile picture/icon at the top right corner.
- Scroll down to find the list of available updates.
- If an update for Crunchyroll is available, you will see it listed here.
- Tap on the “Update” button next to the Crunchyroll app to install the latest version.
After successfully updating the app, open it and check if the issue persists.
Check Your Language Settings:
Check your language settings, sometimes videos don’t play because the dubbed language doesn’t match your preferred language in settings.
In the Crunchyroll app or website, look for the language settings.
Try changing your preferred language setting to match the available dubbing or subtitles for that particular video.
For example, if the video is dubbed in English but your preferred language is set to Japanese, change your language preference to English.
After adjusting your language settings, try restarting the video to see if it plays correctly.
Clear Cache and Cookies:
If you are using Crunchyroll on a web browser, clearing your browser’s cache and cookies may help.
This can help refresh the connection to Crunchyroll’s servers.
Instructions for clearing cache and cookies vary depending on the browser you are using.
Here how you can do it in different browsers:
Google Chrome:
- Open Google Chrome.
- Click on the three dots in the upper-right corner to open the menu.
- Select “Clear browsing data.”
- In the pop-up window, choose “Cookies and other site data” and “Cached images and files.”
- Click on “Clear data.”
Mozilla Firefox:
- Open Mozilla Firefox.
- Click on the three horizontal lines in the upper-right corner to open the menu.
- Select “Options.”
- In the left sidebar, choose “Privacy & Security.”
- Scroll down to the “Cookies and Site Data” section.
- Click on “Clear Data.”
- Check both “Cookies and Site Data” and “Cached Web Content.”
- Click on “Clear.”
Microsoft Edge:
- Open Microsoft Edge.
- Click on the three dots in the upper-right corner to open the menu.
- Select “Settings.”
- Go to “Privacy search and services.”
- Under “Privacy and services,” click on “Clear browsing data.”
- Choose “Cookies and other site data” and “Cached images and files.”
- Click on “Clear.”
After clearing the cache and cookies, restart your browser and try accessing the Crunchyroll website again and check if the problem persists.
Try a Different Device or Browser:
If you are experiencing issues on one device or browser, try accessing Crunchyroll on a different device or browser to see if the problem persists.
This can help determine if the issue is specific to your device or browser.
For example, if you are encountering problems on your computer, try watching Crunchyroll on your smartphone or smart TV instead.
Similarly, if you are encountering issues while using a specific web browser such as Google Chrome, Mozilla Firefox, Safari, try accessing Crunchyroll using a different browser.
Disable Browser Extensions:
If you are watching Crunchyroll on a web browser, try disabling any browser extensions or add-ons that may be interfering with the streaming experience.
Here’s how to do so:
Google Chrome:
- Open Chrome:
- Launch the Google Chrome browser.
- Click on the three dots in the upper-right corner to open the menu.
- Select “Extensions” from the menu.
- Click on “Manage Extensions”.
- You will see a list of installed extensions.
- Toggle the switch next to each extension to disable them.
- You can also click on “Remove” if you want to uninstall an extension temporarily.
After disabling the extensions, try accessing Crunchyroll again to see if the issue persists.
Mozilla Firefox:
- Launch the Mozilla Firefox browser.
- Click on the three horizontal lines in the upper-right corner to open the menu.
- Select “Add-ons” from the menu.
- In the Add-ons Manager, select “Extensions” from the left sidebar.
- Click the toggle switch next to each extension to disable them.
After disabling the extensions, try accessing Crunchyroll again to see if the issue persists.
Microsoft Edge:
- Launch the Microsoft Edge browser.
- Click on the three dots in the upper-right corner to open the menu.
- Select “Extensions” from the menu.
- Select “Manage Extensions”
- Toggle the switch next to each extension to disable them.
After disabling the extensions, try accessing Crunchyroll again to see if the issue persists.
Disable Any VPN Services:
If you are using any VPN service while accessing Crunchyroll website or app, try disabling the VPN and try again.
Sometimes, using a VPN can interfere with streaming services like Crunchyroll, causing playback issues or preventing videos from loading properly.
Disabling the VPN temporarily allows you to determine if it’s the cause of the problem.
Here how you can disable the VPN service:
Windows PC:
- Navigate to your system tray (bottom-right corner of the screen).
- Right-click on the VPN icon.
- Select “Disconnect” or “Turn Off.”
Android:
- Open the Settings app.
- Tap on “Network & internet” or “Connections.”
- Tap on “VPN.”
- Select the VPN connection you want to disable and tap on it.
- Tap on the toggle switch to turn off the VPN.
iOS (iPhone/iPad):
- Open the Settings app.
- Tap on “VPN.”
- Toggle the VPN switch to the “Off” position.
Once you have disabled the VPN, try accessing Crunchyroll again to see if the issue is resolved.
Additionally, consider only using the VPN when necessary and disabling it when streaming video content to avoid potential compatibility issues.
Contact Crunchyroll Support:
If none of the above steps resolve the issue, consider contacting Crunchyroll’s customer support for assistance.
They may be able to provide additional troubleshooting steps or investigate the problem further.