How To Fix Chatiw Not Working Error (2024)

Chatiw is a popular online free chat platform that lets you connect with singles across the globe. Users can access the platform without registering. All you need to do is answer a couple of questions. However many users are complaining about Chatiw not working for them.


Chatiw offers various features to users and they can interact with like-minded people through text chat, photos and links. However, like any other online app, it is not immune to glitches and issues.

Many Chatiwi users have reported about Chatiw not working, or not loading for them. If you are also bogged down with this error here is how to troubleshoot it and get back online.

Fixes: Chatiw Not Working Error

Check Internet Connection


Make sure that your internet connection is strong as an unstable connection causes issues in the app. Carry out an online speed test and if the network is slow then contact your internet service provider to solve the issue.

If you are using mobile data try switching to wifi or you can also connect to an Ethernet connection. Try switching off your router and switch it on after a few minutes, Check if the Chatiw not working issue is solved.

Check Chatiw Server Status

Chatiw servers could be down due to maintenance or if there is a surge in traffic. So do check the server status on Chatiw’s Facebook account OR you can also check on

If the servers are down due to high traffic wait till the surge subsides. If the servers are under maintenance, you must wait for a couple of hours as the team restores the services.

Clear Browser Cache and Cookies


Clearing the cache and cookies will set the device as new and the issue will be resolved.

  • On your computer, open Chrome.
  • At the top right, click More.
  • Click More Tools.
  • Clear browsing data.
  • At the top, choose a time range.
  • To delete everything, select All Time.
  • Check the boxes on Cookies and other site data and Cached images and files.
  • Click Clear data.
  • Close your browser and relaunch Google Chrome and check if the Chatiw not working issue is solved.

Disable Extensions

Browser extensions can also cause the error so you need to disable extensions.

  • Open your browser.
  • Click on the three dots in the top right corner.
  • Select More Tools from the drop-down menu.
  • Click on Extensions.
  • Locate the extension and toggle it off.

Turn off VPN/ DNS

If you have active DNS or VPN service on your device then this may also cause errors so do disable the VPN.

Open Settings on your device and tap on Network & internet Advanced.
Go to VPN and To disconnect tap Turn off that VPN.

Contact Chatiw Customer Support

Chatiw app

If none of the above solutions works then you can contact Chatiw customer support for help

Hopefully, the solutions shared in this guide have worked and the Chatiw not working error has been resolved.

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