British Airways is the second largest UK-based carrier headquartered in London. However, the popular airline is currently having issues as many customers faced British Airways online check-in not working errors.
British Airways was, once again, having issues with its online check-in. Customers took to social media to vent their frustration as they were unable to check in for a flight online.
If you are struggling to access your British Airways account or check in for a flight online, here are some fixes to troubleshoot the British Airways online check-in not working error.
British Airways Online Check-in Not Working- Fixes
The British Airways Online Check-in Not Working issue could be due to a server issue, outdated app, overloaded cache or some technical glitch. Here are some easy fixes to solve the British Airways online check-in not working issue.
Check Server Status
You can check if the BA servers are down on Downdetector which shares real-time updates on issues.
Alternatively, you can also check social media channels for updates.
If the servers are down due to high user traffic then wait till the rush subsides and try again.
Update the British Airways App
Updating an app clears bugs and issues from the app.
- Open the Play Store app.
- Locate British Airways.
- Tap on British Airways.
- If an update is pending then tap on update.
- The app will be updated to the latest version.
Clear British Airways App Cache
An overloaded cache can cause errors and issues in your app to solve this error try to delete the cache
iPhone
- Press on the app and wait till a menu pops up.
- Confirm OK on removing the app option.
- The app willl be deleted.
- Go to the app store re-download the app and log in the cache will be cleared.
Android
- Go to Settings on your device and tap on storage.
- Click on Internal Storage under Device Storage.
- Tap Cached data and click on OK to confirm.
- The cache will be cleared.
Uninstall and Reinstall the British Airways App
Try deleting and re-downloading the British Airways app as this clears out any bugs causing app crashes.
- On iOS go to Settings > tap on General > click on iPhone Storage. Tap on the British Airways app> tap Delete App.
- Go to Settings > Apps on Android, select the British Airways app, and tap Uninstall.
- Reinstall the app from the App Store/Google Play once again and check if the British Airways online check-in not working issue is solved.
Force Stop the British Airways App
- Go to Settings on your device.
- Tap on Apps & Notification.
- Click on the British Airways app from the list.
- Click on Force Stop.
- Confirm by pressing OK.
Contact BA Customer Support:
If the issue is not resolved with the above solutions then you must contact the British Airways Customer support team. They will soon help resolve the error.
If you are unable to access the website for your flights or boarding pass, you should contact customer service via their social media channels. Or you can call the customer service. Or the passengers should go to the BA help desk on arrival.