Are you facing the problem of Bescom Online Payment Not Working? If yes then don’t worry you are at the right place.
Bangalore Electricity Supply Company Limited (BESCOM) plays a crucial role in providing reliable electricity across Karnataka, particularly in the Bangalore Metropolitan Area (BMA) and several rural districts.
BESCOM’s primary responsibility is to distribute electricity from various sources of generation to residential, commercial, and industrial consumers within its jurisdiction.
BESCOM offers an official online bill payment portal where consumers can pay their electricity bills conveniently.
However, many users are facing the problem of Bescom Online Payment Not Working.
In this guide i’m going to show you how you can fix this issue with some easy and effective methods.
How To Fix Bescom Online Payment Not Working
Here are some steps you can try to resolve the problem:
Check Internet Connection:
Make sure that you have a stable and reliable internet connection.
Poor internet connectivity can sometimes cause online payment systems to malfunction.
Sometimes payment portals may not load properly due to network issues.
If you suspect that your internet connection is the issue, you can troubleshoot it by trying to access other websites or online services.
If you can’t access any websites or experience slow loading times across multiple sites, the problem likely lies with your internet connection.
Simply restarting your modem or router can resolve connectivity issues.
Unplug the power cable, wait a few seconds, and then plug it back in.
Allow the modem/router to restart and then try accessing the internet again.
Check for Service Outages:
Occasionally, online payment portals may experience technical glitches or outages.
Visit the official BESCOM Online Bill Payment portal to check if there are any announcements regarding system maintenance or issues
If there are any ongoing issues on the website then you need to wait for it to get fixed and then try again.
Browser Compatibility:
Verify that you are using a compatible web browser to access BESCOM’s online payment portal.
Some websites may not function properly on certain browsers.
Try using a different browser to see if the problem persists on an alternate browser.
If you are using a less common browser and encountering problems with online payments, try accessing the payment portal using a different browser.
Switching to a widely supported browser like Google Chrome or Mozilla Firefox may resolve the compatibility issue.
Update Your Browser:
If you are experiencing issues with BESCOM’s online payment system, ensure that your browser is up to date.
Developers regularly release updates to address bugs, security vulnerabilities, and improve compatibility with websites.
Check for updates in your browser’s settings or download the latest version from the official website.
Here’s how to update your browser:
Google Chrome:
- Click on the three vertical dots in the top-right corner.
- Hover over “Help” in the dropdown menu.
- Click on “About Google Chrome.”
- Chrome will automatically check for updates and install them if available.
Mozilla Firefox:
- Click on the three horizontal lines in the top-right corner.
- Select “Help” from the dropdown menu.
- Click on “About Firefox.”
- Firefox will check for updates and install them if a new version is available.
Microsoft Edge:
- Click on the three horizontal dots in the top right corner.
- Go to “Help and feedback” and select “About Microsoft Edge.”
- Edge will check for updates and install them if there is a newer version.
After updating the browser, restart the browser and check if the issue persists.
Clear Browser Cache and Cookies:
Clearing your browser’s cache and cookies can often resolve issues related to website functionality.
Go to your browser’s settings and clear the cache and cookies, then try accessing the payment portal again.
Here how to do so on different browsers:
Google Chrome:
- Open Google Chrome.
- Click on the three dots in the upper-right corner to open the menu.
- Select “Clear browsing data.”
- In the pop-up window, choose “Cookies and other site data” and “Cached images and files.”
- Click on “Clear data.”
Mozilla Firefox:
- Open Mozilla Firefox.
- Click on the three horizontal lines in the upper-right corner to open the menu.
- Select “Options.”
- In the left sidebar, choose “Privacy & Security.”
- Scroll down to the “Cookies and Site Data” section.
- Click on “Clear Data.”
- Check both “Cookies and Site Data” and “Cached Web Content.”
- Click on “Clear.”
Microsoft Edge:
- Open Microsoft Edge.
- Click on the three dots in the upper-right corner to open the menu.
- Select “Settings.”
- Go to “Privacy search and services.”
- Under “Privacy and services,” click on “Clear browsing data.”
- Choose “Cookies and other site data” and “Cached images and files.”
- Click on “Clear.”
After clearing the cache and cookies, restart your browser and try to make a payment again.
Disable Browser Extensions:
Browser extensions or add-ons can sometimes interfere with website functionality.
Temporarily disable any extensions or add-ons installed in your browser and see if that resolves the issue.
Here’s how to do so:
Google Chrome:
- Open Chrome:
- Launch the Google Chrome browser.
- Click on the three dots in the upper-right corner to open the menu.
- Select “Extensions” from the menu.
- Click on “Manage Extensions”.
- You will see a list of installed extensions.
- Toggle the switch next to each extension to disable them.
- You can also click on “Remove” if you want to uninstall an extension temporarily.
After disabling the extensions, try accessing Bescom website again and check if the issue persists.
Mozilla Firefox:
- Launch the Mozilla Firefox browser.
- Click on the three horizontal lines in the upper-right corner to open the menu.
- Select “Add-ons” from the menu.
- In the Add-ons Manager, select “Extensions” from the left sidebar.
- Click the toggle switch next to each extension to disable them.
After disabling the extensions, try accessing Bescom website again and check if the issue persists.
Microsoft Edge:
- Launch the Microsoft Edge browser.
- Click on the three dots in the upper-right corner to open the menu.
- Select “Extensions” from the menu.
- Select “Manage Extensions”
- Toggle the switch next to each extension to disable them.
After disabling the extensions, try accessing Bescom website again and check if the issue persists.
Contact Customer Support:
If you continue to experience problems with BESCOM’s online payment system, contact their customer support for assistance.
They can provide specific guidance based on your account and the issue you are facing.