Fix Aura Frame App Not Working (2024)

Aura frame is an innovative smart frame that makes photo sharing safe and easy or connects people around the world.

It is a digital frame connected to WIFI and allows you to share photos. You can also invite your friends and family members to share their photos without using any social media platform.

If you invite any other person to share their photos on your Aura frame then that person needs to download the Aura App and select the photos that they want to share on your Aura Frame.

But because of some unexpected reasons, many people are experiencing the Aura Frame app not working issue right now.

If you are also getting the Aura Frame not working issue and are looking for solutions, then you are in the right place.

In this article, we will share a bunch of methods that can be used to resolve the Aura App not working problem.

Without any further ado, let’s get started:

How to Fix Aura App Not Working Problem

There are multiple ways that can be to fix the Aura app not working issue. Since each method is different from another, we will explain every method separately.

Method 1: Check the File Format

Aura app not working problem usually occurs when trying to share your photos on Aura frames.

Sometimes, you get this error when you are trying to share photos that are not in the standard format.

If you want to avoid encountering errors in the Aura app, make sure the photos you are sharing are in jpg format because the Aura app does not support any other file format.

There are tons of file format-changing tools available on the internet that you can use to convert your photo file format to jpg.

Once you convert your photo file format to JPG, launch Aura App and try to share your photos on the Aura frame.

Hopefully, this will fix your problem.

Method 2: Check Account Permissions

It is possible that you are not allowed to share any photos on the Aura frame because the Aura app not working issue. It is likely that you are encountering the issue because the app does not have the permissions.

The majority of users who are encountering the Aura app not working issue are iOS users.

Irrespective of whether you are having this issue on Android or iOS devices, make sure you give full access permission to the Aura app.

Method 3: Check Upload Status

Sometimes bad internet connection and other smart devices interfere with the program of the Aura app and don’t let it work smoothly.

And another possibility that leads to the Aura app not working problem is a corrupted cache.

So you have to check the Upload status and also clear the cache of the Aura app to resolve the bugs and try to re-upload the picture.

Method 4: Reconnecting Your Frame to Wi-Fi

Aura App does not work properly because of the poor connectivity between Aura frames and Wi-Fi.

In that case, you have to refresh your network to fix this issue. If this method does not work then you have to reset your router to improve the connectivity with the Aura frame.

Method 5: Contact Aura Customer Support

If none of the above methods helped you to fix the Aura app not working problem then the last thing should do is contact Aura customer support.

Once contacted, provide them all possible information about the issue and request them to fix them.

The Aura support team will look into your problem and fix it as soon as possible.

That’s it.

That’s all you need to know about how to fix the Aura Frame app not working issue.

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