Apollo Group TV Connection Timeout Fix (2024)

Apollo Group TV is one of the most popular streaming services. It offers a wide variety of content to users from breaking news, and live sports and more. However, users are facing Apollo Group TV connection timeout issues that can disrupt their viewing experience.

Apollo Group IPTV is compatible with various devices but the Apollo Group TV Connection Timeout has left users frustrated. There could be many reasons for the error but do not worry as in this post we have shared some of the solutions that users can try to fix the Appollo Group TV connection timeout issue.

Fix Apollo Group TV Connection Timeout

Apollo Group TV

To fix the Apollo Group TV connection timeout issue, you can update the Apollo Group TV App, and check internet stability. You can also Uninstall and reinstall the app, clear the cache and more.

Update Apollo Group TV App

Check if you are using the latest version of the Apollo Group TV App if not then do update the app.

For Firestick users:

  • Go to the main menu and tap on Settings, then Applications.
  • Tap on Manage Installed Applications locate the Apollo Group TV app and click on it.
  • Check if there are any updates available if yes then click on Update.

For Android Users:

  • Open the Google Play Store tap on the Menu button, choose My Apps and locate the Apollo Group TV app in the list.
  • If there’s an update available, tap Update and the app will soon be updated to the latest version available.

Check Internet Stability

Internet

Make sure that your internet connection is strong and stable as an unstable connection causes Appollo Group TV connection timeout issue in the app.

Choose a speed test to check if the network is stable and strong. If it is slow then contact your ISP to solve the issue.
You can also switch off your router and switch it on after a few minutes, Check if the issue is solved.
Disable VPN if using any and also try to connect to an ethernet for a stable internet connection.

Uninstall/Reinstall Apollo Group TV App

You may also consider reinstalling the Apollo Group TV app this step will fix any corrupted files and solve the issue.

For Firestick users:

  • Go to the main menu, and open Settings. Next, tap on Applications and next Manage Installed Applications.
  • Find the Apollo Group TV app and click on Uninstall.
  • After uninstalling, go to the Amazon App Store and reinstall the app.

For Android users:

  • Open the Settings menu and select Apps & notifications, locate the Apollo Group TV app and tap on it.
  • Click on Uninstall. Reinstall the app once again.

Clear App Cache

Cache

An overloaded cache causes the app to function slowly to resolve the Appollo Group TV connection timeout issue clear the app cache. ,

For Firestick Users:

  • Go to Settings tap on Applications, and then Manage Installed Applications.
  • Find the Apollo Group TV app and tap on Clear Cache and Clear Data.

For Android Users:

  • Open the Settings menu and select Apps & notifications, locate the Apollo Group TV app and tap on it.
  • Choose Storage & cache, then Clear Cache and Clear Data.

Contact Apollo Group TV Customer Support

If none of the above solutions solves Appollo Group TV connection timeout issue then you need to contact Apollo Group TV Customer Support. Submit a ticket to the support team. Share the issues you are facing and the steps you took to resolve them. The team will revert and help you in troubleshooting the error.

Email Apollo Group TV support at: [email protected].
Create a support ticket here: help.apollogroup.tv/support/tickets/new.

Hope this post has been helpful and the Apollo Group TV Connection Timeout issue has been resolved.

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