Are you facing the problem of Apex Legends Cross Progression Not Working? If yes then don’t worry you are at the right place.
Cross Progression in Apex Legends allows players to access their game progress, including unlocks, achievements, and in-game purchases, across multiple platforms.
With the launch of Apex Legends: Ignite, players can now carry over their progress, cosmetics, and stats from one platform to another, including PC, PlayStation, Xbox, and Nintendo Switch.
However, there are many players facing the problem of Cross Progression Not Working in Apex Legends.
In this guide i’m going to show you how you can fix this problem with some effective methods.
How To Fix Apex Legends Cross Progression Not Working
Here are some steps you can try to fix the issue:
Restart Game and Platform:
Sometimes, simply restarting the game or your gaming platform (PC, console, etc.) can resolve minor connectivity issues.
Here how to do so:
- Exit out of the Apex Legends game completely.
- If you are playing on a console, use the appropriate method to close the game.
- If you are playing on PC, you can close the game by pressing Alt + F4 or using the task manager to end the game process.
- After closing Apex Legends, restart the platform you are playing on.
- This could be your gaming console (PlayStation, Xbox, etc.) or your PC.
- Restarting the platform can help clear out any temporary issues or glitches that may be affecting the game.
Once your platform has restarted, launch Apex Legends again and see if the issue persists.
Check Network Connection:

Make sure your internet connection is stable and functioning properly.
Use online services to check your connection speed,
If you are experiencing network issues, it can affect cross-play and other online features.
If you are using WiFi, consider restarting your router or connecting to a different network if available.
Make Sure To Use The Same EA Account
Make sure that both of your accounts are linked to the same EA account,
Many players may have installed from the different EA accounts, across PC, Playstation and Xbox.
As a result, players facing issues with the Cross Progression feature in Apex Legends.
Make sure the EA account you have associated with your Apex Legends profile on different platforms is the same.
Log Out and In:
Log out of your accounts and then log back in.
Logging out of your accounts and then logging back in can help to refresh the account status and resolve various issues, including those related to cross-play or account progress.
Here’s how you can do it:
In-Game Log Out:
- Navigate to the settings or account section within the game.
- Look for an option to log out or sign out of your account.
- Select this option to log out of your account.
Platform Log Out:
If you are playing on a console (PlayStation, Xbox, Nintendo Switch), navigate to the platform’s settings menu.
Look for an option to sign out of your account.
Select this option to log out of your console account.
PC Log Out:
- If you are playing on PC, close the game completely.
- Open the platform launcher (Origin, Steam, etc.) that you use to play Apex Legends.
- Sign out of your account from the launcher settings.
After logging out, wait for a few moments before logging back in to ensure that the logout process is completed.
Then, log back in using your account credentials.
This process can help refresh your account status and potentially resolve any issues you were experiencing with cross-play, account progress, or other aspects of the game.
Update Game and Platform:
Make sure that both your game client and your gaming platform (e.g., Origin, Steam, PlayStation Network, Xbox Live) are up to date with the latest patches and updates.
Developers often release updates to address bugs and improve stability.
Here follow the steps to update:
On PC (Origin):
- Open the Origin client, navigate to your game library, and check for updates for Apex Legends.
- Origin should automatically download and install any available updates.
On PC (Steam):
- Open Steam and go to your Library.
- Right-click on Apex Legends and select Properties.
- Go to the Updates tab and ensure that ‘Always keep this game updated’ is selected for automatic updates.
- If there is an update available, you should see an Update button instead of the Play button.
- Click it to start the update.
On PlayStation:
- Navigate to the Apex Legends tile on your PlayStation home screen, press the Options button on your controller, and select “Check for Updates” from the menu.
- Follow the on-screen instructions to download and install any available updates.
On Xbox:
- Navigate to “My Games & Apps” from the Xbox dashboard, highlight Apex Legends, press the Menu button on your controller, and select “Manage game & add-ons.”
- From there, select “Updates” and install any available updates for Apex Legends.
In addition to updating the game client, it’s important to ensure that your gaming platform is also up to date.
On PC (Origin):
- Open the Origin client and check for any available updates to the Origin software itself.
- Origin should prompt you to install updates if they are available.
On PC (Steam):
- Launch the Steam client on your device.
- Click on “Steam” in the top left corner of the window.
- In the drop-down menu, select “Check for Steam Client Updates”.
- If an update is available, the client will start downloading and installing it automatically
On PlayStation:
- Navigate to “Settings” on your PlayStation home screen, select “System Software Update,” and follow the on-screen instructions to update your PlayStation console’s firmware.
On Xbox:
- Navigate to “Settings” on your Xbox dashboard, select “System,” and then select “Updates.”
- Follow the on-screen instructions to update your Xbox console’s firmware.
After updating the game and platforms restart both and then check if the Apex Cross Progression works or not.
These were some effective methods you can try to fix the Apex Legends Cross Progression Not Working problem.