AnyDesk is a popular remote support tool and it allows you to remotely connect to another device from anywhere in the world.
Being cross-platform software, it provides secure and reliable access and ease of use. But many users have complained about Anydesk Address Not Showing Issue.
Whenever they try to connect using AnyDesk from their device using the address displayed on it a message displays on the screen that says, “Invalid destination address: The address you have entered is invalid”.
Are you facing the AnyDesk Address Not Showing Issue? Do not worry as there are many others who are going through the same problem.
While connecting to a device, they see the “AnyDesk Connection in progress. Please wait.” message. It ends up with a message that says, The address you have entered is invalid. This error is seen on PC and mobile devices too.
In this article, we shall share some solutions to solve the issue. So read on to know how you can solve the problem with these easy solutions.
How To Fix AnyDesk Address Not Showing Issue?
Here ar some effective ways to resolve the AneDesk address not showing problem:
Typing Error:
One of the first solutions to the AnyDesk Address Not Showing Issue is to check for any typing errors. If there is a spelling mistake or unnecessary spaces you may face the error. But if there is no typing error then try logging in with an alias.
- Run AnyDesk As Administrator
- Close AnyDesk and run it as an administrator.
- Exit AnyDesk
- Search for AnyDesk on your desktop.
- Right-click on it
- Tap on Run as administrator.
- See if the issue is resolved.
Check Updates
- Launch AnyDesk on your computer.
- Click on the four horizontal lines
- Tap on Settings.
- Click on AnyDesk
- Next, select Security.
- Go to Updates.
- Tap on Enable Auto-Update
- The app will soon be updated.
Reinstall AnyDesk
- Press Windows+ R
- This will open the Run window
- Type appwiz.cpl in the search bar.
- Tap on Enter
- Open Programs and Features.
- Select AnyDesk from the list
- Tap on Uninstall
- Go to AnyDesk’s official website
- Download the latest version
- Run the installer,
- Follow the instructions.
Contact AnyDesk support
If none of the solutions works then do contact AnyDesk support for help.
- Visit the AnyDesk help page and explain the issue.
- Attach trace file to assist the support team.
- The AnyDesk trace file will be found in the following locations:
- Windows: %appdata%\AnyDesk\ad.trace
- macOS: var/log/anydesk.trace
- Linux: var/log/anydesk.trace
Resort To AnyDesk Alternative
If the error is not resolved then try an AnyDesk alternative. The best alternative AnyDesk alternative is AnyViewer. You do not need to enter any device ID. With just one click, you can achieve remote access without any error.
- Download AnyViewer
- Launch it on both machines.
- Go to Sign up and Log in on the Controller computer.
Fill in the signup information.
- Your account will be assigned to your device.
- You can establish a direct connection by selecting One-click control.
More Solutions
- Change your account’s plan to a Professional one:
- It will lead to more devices being allowed to be assigned to the same account.
- More connection channels for more devices.
- One device can connect to more devices.
- To protect your privacy Black the remote PC screen,
- Disable the remote keyboard & and mouse click.
- Transfer 1TB files at 10 MB/s.
We do hope the above solutions have been helpful in fixing the AnyDesk Address Not Showing Issue. If you have questions then do reach out to us in the comments section below.