Are you experiencing an “An Error Has Occurred” message in League of Legends shop? Here’s how you can fix it.
For some League of Legends players, the in-game shop is a crucial gateway to acquiring champions, skins, and other valuable items that enhance the gaming experience.
However, encountering the “An Error Has Occurred” message when trying to access the shop can be frustrating.
In this article, we will take a look at some of the fixes that you can implement to solve this issue.
How To Fix “An Error Has Occurred” In League Of Legends Shop?
There can be a number of solutions for the error depending on the reason behind it. We have explained the best solutions for the issue below.
Check for Server Status
Before diving into more complex solutions, it’s best to ensure that the League of Legends servers are operating smoothly.
Head to the official League of Legends server status page or follow the game’s official social media channels for any announcements regarding server disruptions.
If the servers are experiencing issues, it’s likely the root cause of the error, and you might need to exercise patience until the problem is resolved on Riot Games’ end.
Clear Cache and Cookies
A common cause of “An Error Has Occurred” message in League of Legends shop is cached data and cookies that accumulate over time.
These files can occasionally conflict with the shop’s functionality. To fix this, follow the steps given below.
- Open the League of Legends client.
- Navigate to the gear icon in the top-right corner to access the “Settings.”
- Within the “Settings” menu, locate and click on “General.”
- Scroll down and click on the “Initiate Full Repair” button. This action will prompt the client to clear cached data and cookies, potentially resolving the issue.
Disable VPN or Proxy Connections
Virtual Private Networks (VPNs) and proxy connections can sometimes interfere with the League of Legends client’s ability to communicate with the shop servers. Follow the steps below to troubleshoot this.
- Disconnect from any active VPN or proxy.
- Restart the League of Legends client.
- Attempt to access the shop again.
Update or Disable Third-Party Apps
Certain third-party applications, such as custom skins or overlays, might conflict with the shop’s functionality. To resolve this, disable any third-party applications or custom skins that you have installed.
After this, restart the League of Legends client and attempt to access the shop to check if the error persists.
Temporarily Disable Firewall or Antivirus
Your firewall or antivirus software might also block the League of Legends client’s connection to the shop servers. To check if this is the issue, follow the steps below.
- Temporarily disable your firewall or antivirus software.
- Restart the League of Legends client.
- Try accessing the shop again.
Verify Network Connection
A stable network connection is crucial for a seamless experience within the League of Legends client, including the shop.
Run a network connection test to ensure that your connection is stable and not experiencing packet loss.
Contact Support
If none of the above steps solve the issue, and you’re still confronted with the “An Error Has Occurred” message in the League of Legends shop, it might be time to reach out to Riot Games’ support.
The League of Legends support team can provide personalized assistance and investigate the issue further.
Visit the official League of Legends support page to submit a ticket or seek assistance from the community forums.
In conclusion, the “An Error Has Occurred” message in the League of Legends shop might hamper your game’s enhanced experience, but with some troubleshooting steps, you can quickly regain access to the treasures within.
Whether it’s clearing cache, checking network connections, or disabling third-party applications, each step can help you resolve the issue.
We hope that this guide was helpful to you.