Is Amazon Firestick not loading apps? If your answer is YES then don’t worry you are in the right place.
Amazon Firestick is a device that makes your normal TV into a smart TV and allows you to install and use various streaming applications such as Netflix, Prime Video, YouTube, etc.
Unfortunately, for some users, Amazon Firestick stops loading the apps. If you are also facing the same problem and installed apps are not opening or loading on the screen then don’t worry as we got you covered.
In this guide, you’ll learn why is Amazon Firestick not loading apps and how to fix this problem.
Why Is Amazon Firestick Not Loading Apps?
You must be encountering issues while loading the apps on Amazon Firestick because of several reasons. To make it easier to understand the scenario we have mentioned some of the most common reasons for encountering this problem.
- Internet connection problem.
- Bugs and glitches are present in the device.
- Insufficient device storage.
- Corrupted app cache.
- The app is no longer installed on your device.
- Active VPN.
- Outdated system software.
How to Fix the Amazon Firestick Not Loading Apps Problem
If your Amazon Firestick device does not load apps then you can fix it by using the methods mentioned below.
Method 1: Check Your Internet Connection
Because Amazon Fire TV Stick requires an internet connection it may be possible that you are facing the issue loading the apps because there is an issue with your internet connection.
In that case, you can check your internet connection by performing a speed test. Here is how you can speed-test your internet connection within the Firestick.
- First, open up the Settings by clicking on the Gear Icon at the top right corner.
- Here select Network.
- This will show you the list of available networks within range. Here select your preferred Wi-Fi network and press the play/pause button on your remote.
- Now, click the Run Speed Test button.
- This will scan your internet connection and show you speed and stability.
- If there is any issue with your internet connection then you can fix it by rebooting the WIFI router.
Method 2: Restart Fire TV Stick
If Amazon Firestick does not load the apps then the issue might be due to glitches and bugs present in the device. To resolve this problem you can restart the device.
To do that you can press and hold the Select and Play/Pause button together for a few seconds. This will automatically restart the device and your problem will be fixed.
If the remote trick isn’t working then you can restart the device from the settings. Here is how you can do it:
- Go to Firestick Settings.
- Here select My Fire TV.
- Now scroll down and select Restart.
Method 3: Clear App Cache
If you are facing the issue opening the specific app then you can fix this problem by clearing the cache files. If you don’t know how to clear the app cache files then you can do it by using the steps written below.
- Open up Settings from the home screen.
- Select the Applications option.
- Here scroll down to Manage Installed Applications.
- Now, select the application that is not loading on Fire TV Stick.
- Next, select Clear Cache.
- That’s it.
Method 4: Force Stop the Application
If clearing the cache files does not fix your problem then you can try force stopping and restarting the app. If you don’t know how to force stop the applications on Firestick then don’t worry you can do it by using the steps written below.
- From the home screen click on the Gear Icon at the top right corner to open up the Settings.
- Under the settings, select Applications.
- Now go to Manage Installed Applications.
- Here select the application that is not loading.
- Select Force Stop from the app menu.
- Once done, reopen the app to see if your problem is fixed.
Method 5: Reinstall the App
If force stopping and clearing the cache files does not fix the app not loading problem on a specific application then you should try uninstalling and reinstalling the app.
Sometimes users encounter issues because of improper installation and corrupted app files. Reinstalling the application will resolve all of these issues.
Method 6: Disable VPN
If you have an active VPN on your Amazon Firestick then it must be the reason why applications are not loading. In that case, you can resolve this problem by disabling the VPN service.
Method 7: Update the Firestick Operating System
To make the device more stable Amazon regularly releases the new patch of updates. An outdated version of the system software may lead you to face Firestick not loading apps problem.
You can manually install the updates by using the steps written below:
- Open up the Settings.
- Navigate to My Fire TV.
- Here select the Check for Updates.
- This will check the available updates and install the new updates on your device.
That’s it, these are some troubleshooting methods that will help you fix the Amazon Firestick not loading apps problem.